1. Introduction
Vas789 (referred to as "we", "us", or "the platform") provides a trusted online gaming and betting service for users in Bangladesh. Your privacy is our highest priority.
This Privacy Policy explains how vas789 collects, uses, stores, and protects your personal data. By using our platform, you consent to this Privacy Policy.
We believe every user's data belongs to them. Your information will never be sold to third parties or used unnecessarily without your consent. This commitment is not just on paper — it is built into our technology and processes.
This Privacy Policy was last updated in January 2026. We will notify you in advance of any changes.
2. What Information We Collect
Vas789 only collects the information necessary to deliver our services properly. We do not collect excessive or irrelevant data.
Collected directly from you:
- Name, date of birth, and gender (collected at account registration)
- Mobile number and email address (for communication and verification)
- National ID or passport number (collected during KYC verification)
- Mobile banking number such as Mobile Banking, Nagad, or Rocket (for payments)
- Any support messages or complaints you submit
Automatically collected:
- IP Address & Device Type
- Browser & Operating System Information
- Your activity and gaming history on the platform
- Login Time & Session Information
- Data collected via cookies and similar tracking technologies
| Type of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | To verify age and confirm identity | Yes |
| Mobile Number | Account Verification & Transactions | Yes |
| NID / Passport | KYC & Large Withdrawal Verification | As Applicable |
| Gaming History | Fraud Detection & Experience Improvement | Automatic |
| Device & IP Information | Security & Multiple Account Detection | Automatic |
3. Use of Information
We use your data only for specific, legitimate purposes. Your information is never shared with third parties for advertising or commercial use without your consent.
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To process deposits and withdrawals and maintain transaction records.
- Ensuring Security: To detect fraud, hacking, and multiple accounts.
- Service Improvement: To analyze your experience and continuously improve the platform.
- Contact: For important updates, bonus offers, and support.
- Legal Obligations: To fulfill requirements from government or regulatory authorities.
- Responsible Gaming: To identify potentially problematic gaming behavior and provide appropriate support.
You can opt out of our marketing communications at any time. Contact support or update your preferences in account settings.
5. Data Protection & Security
Vas789 uses the latest technology and methods to protect your data. Our security infrastructure operates across multiple layers.
- All data transfers are secured through TLS 1.3 / SSL encryption.
- All stored data is protected with AES-256 encryption.
- Passwords are never stored in plain text — they are kept in hashed form only.
- Regular security audits and penetration testing are conducted.
- Two-factor authentication (2FA) is available to secure account access.
- Automatic alerts are sent if any suspicious login or activity is detected.
Keep in mind, however, that no one can guarantee 100% security on the internet. Always use a strong password and never share it with anyone.
6. Cookies Policy
Vas789 uses cookies and similar technologies to enhance your experience and ensure the platform functions properly.
Types of cookies we use:
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences such as language and theme.
- Analytics Cookies: To analyze site usage and drive improvements.
- Security Cookies: To detect fraud and bots.
You can manage cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
7. Data Retention Period
We retain your data only for as long as necessary. Once the purpose is fulfilled or upon your request, your data will be deleted.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Gaming History | 3 Years | Dispute Resolution & Analytics |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Support Messages | 2 Years | Service Improvement |
| Log Files | 90 Days | Security Monitoring |
8. Your Rights
As a vas789 user, you have important rights regarding your personal data. We are committed to respecting those rights.
Right to Access Data
You may request to know what information we hold about you.
Right to Rectification
You may request the correction of any inaccurate or incomplete information.
Right to Erasure
You may request the deletion of your data under certain circumstances.
Right to Restrict Processing
In some cases, you may request that the processing of your data be restricted.
Right to Data Portability
You may request your data in a structured, portable format.
Right to Object
You may object to the use of your data for specific purposes.
To exercise any of your rights, contact our support team. We will respond within 30 business days.
9. Protection of Minors
Vas789 is strictly for adults. We do not collect data from anyone under 18, and minors are not permitted to use our platform.
We verify age at the time of registration. If we discover that a minor has provided us with their information, that data will be deleted immediately and the account will be closed.
If you are a parent or guardian and believe your child is using our platform, please contact our support team immediately.
10. Policy Changes
Our services and the legal landscape may evolve over time. When that happens, this Privacy Policy will be updated accordingly.
- You will be notified at least 14 days in advance of any significant changes.
- Notifications will be sent to your registered mobile number or email address.
- Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
- The date of each update will be noted at the top of this page.
11. Contact Us
Contact us for any privacy-related questions, complaints, or requests.
Email Support
Live Chat
Daily 9:00 AM — 11:00 PM
We typically respond within 24 hours. Complex matters may take up to 72 hours.